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We ensure the complete execution of in-depth audits and fast checks (Store Check).

What are the benefits to you of cooperating with us?

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Independently executed standards and process auditing conducted by highly experienced trained auditors.

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Online reporting and outputs (including photo documentation) tailored to your individual needs

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Cooperation during solution implementation based on the results obtained (recommendations and next steps)

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The possibility to lease our unique tool to perform internal audits

Ready-Made Functional Solutions

Our effective and efficient reporting technologies help you rein in costs.

Overview of Industries

We specialize in various industries, including:

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Automotive
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Telecommunications
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Banking
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Insurance
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Construction
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Retail
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utilities
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Hospitality & Entertainment
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Pharmaceuticals
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Luxury Goods

Standards Auditing

Our highly experienced team audits your established internal-sales and dealer-network standards.

Our audits of sales standards most often focus on the following areas:

  • Corporate identity
  • Shop and workshop premises
  • Information system facilities
  • Personnel capacities and the qualification thereof
  • Marketing and brand communication
  • Stock inspection
  • Displayed & available goods and demo products

Process Auditing

Our highly experienced team audits your established internal processes in your retail or service network.

Audits of service standards most often focus on the following areas:

  • Sales processes
  • Customer communication
  • Information system usage
  • Quality management
  • Usage of customer satisfaction programs
  • Dealing with complaints
  • Store management

The Advantages of our Solution

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We can merge audits with Mystery Shopping. We perform preaudit Mystery Shopping and use the information gained in our audits of established processes.

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We ensure – through individualised online reporting and our own audit application, SPRINGaudit – the full adaptation of the auditing process to your structure, requirements, and needs..

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We provide you – through our industry specialist teams of experienced auditors – with comprehensive feedback and industry-specific recommendations.

What clients say about us

'Market Vision successfully performed audits of sales and service standards in our dealer and repair network in accordance with the given methodology and in a good quality.

'The nationwide project was carried out exactly as scheduled, including the processing of final results, and all related operations were always flexibly handled by the agency.'

'Our longterm cooperation with Market Vision consisted of mystery shopping and storechecks. Afterwards we also added audits of our network. We are grateful forthe flexibility of the auditors,who are swift in implementing any changes immediately.

'We also highly value the innovative approach of the agency and the problem-free communication between us. We would like to express our thanks to the audi manager for fairness, willingness and the interest in meeting all of our demands. In general our experience with Market Vision is more than positive.'

Contact us!

Do you have any questions? Would you like to conduct a project with us?
We are happy to help you.

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Aleš Holakovský

senior consultant – PR

Baarova 1405/3a
140 00  Praha 4 - Michle

+420 608 664 865

ales.holakovsky@marketvision.cz