Our unique platform for reporting Mystery Shopping results
- 01 Online tool
- 02 Simple, fast, and interactive
- 03 Media gallery and KPI monitoring
- 04 Results by country, region, and business unit
- 05 Compatible data
Our effective and efficient marketing technologies help you rein in costs.
We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.
We determine for you how your sales personnel attend to real customers. We statically record each and every interaction with customers in your retail stores.
We identify the strong and weak points of personnel at sales points and provide recommendations on how to improve your service and increase sales.
We assess your competitor's client-loss responses, retention processes, and last-ditch offers.
We provide you with information about the current under-the-counter offers available on the market.
We provide you with comprehensive up‑to‑date information about all the activities of your competitors via our online market monitoring.
We assess the direct marketing activities of your competitors and determine the offers they send to their clients.
We evaluate the correctness and location of advertising and promotional materials in your retail stores and provide revision recommendations.
We provide you with feedback on the services of the transport companies you use to deliver consignments to your customers.
"Having cooperated with Market Vision for a number of years and having had previous experience with other agencies that provide Mystery Shopping, I can see the biggest benefits in their [Market Vision's] flexibility and professionalism.
"Throughout our long-term cooperation, Market Vision has proven to us that they are true experts, not only in the areas of quantitative and qualitative analysis, but also in areas that are equally important to us – Mystery Shopping and competitive intelligence.
"We have cooperated with Market Vision on a Mystery Shopping project for a long time, and we can definitely recommend them.