Our unique platform for reporting Mystery Shopping results
- 01 Online tool
- 02 Simple, fast, and interactive
- 03 Media gallery and KPI monitoring
- 04 Results by country, region, and business unit
- 05 Compatible data
Our effective and efficient marketing technologies help you rein in costs.
We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.
We identify the strong and weak points of automotive salespeople at dealerships and recommend measures to improve service and increase sales.
We provide you with a sales-quality benchmark and compare your company with your direct competitors on the market.
We propose how you can improve telephone and e-mail communication with your customers.
We assess agricultural-machinery and haulage-vehicle dealerships' customer service and offer advice.
We evaluate how your customer service works when customers arrive in need of actual repairs and when they want to make appointments.
We monitor and analyse for you real street prices and discounts on the market, enabling you to optimise the prices of your own vehicles.
We provide you with comprehensive up‑to‑date information on the activities of importers on the market through our online market monitoring service.
We provide you with an overview of how your and your competitor's processes work when attending to customers on websites.
"Our company has successfully cooperated with Market Vision Ltd. for a number of years.
"I would like to thank Market Vision Ltd. for excellent work in creating and executing our Mystery Shopping project in the Czech Republic.
"The high level of professionalism, including the flexible and innovative approach of our partner, is on such a level that, in addition to our cooperation in the area of Mystery Shopping, we have decided to expand our cooperation to the area of the aftersales services of our dealerships in all eight represented markets."