Selected references:

Our Products

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Mystery Shopping

We evaluate customer service at authorised dealerships.

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Mystery E-mailing

We evaluate customer service via electronic communication.

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Repair Shop Test

We evaluate your authorised repair shops and standards.

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eCIM

We monitor the market comprehensively, every day.

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feedTRACK

We help you improve customer experience.

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B2B Mystery

We evaluate authorised repair shops and their standards.

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Dealership and Service Network Auditing

Our highly experienced team audits established quality standards in dealerships and service networks.

Ready-Made Functional Solutions

Our effective and efficient marketing technologies help you rein in costs.

What are the benefits to you of cooperating with us?

We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.

Dealership Network Mapping

We identify the strong and weak points of automotive salespeople at dealerships and recommend measures to improve service and increase sales.

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Comparison with Competitors

We provide you with a sales-quality benchmark and compare your company with your direct competitors on the market.

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Client Communication Advice

We propose how you can improve telephone and e-mail communication with your customers.

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Haulage-Vehicle Dealerships

We assess agricultural-machinery and haulage-vehicle dealerships' customer service and offer advice.

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Repair-Shop Evaluations

We evaluate how your customer service works when customers arrive in need of actual repairs and when they want to make appointments.

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Price Monitoring

We monitor and analyse for you real street prices and discounts on the market, enabling you to optimise the prices of your own vehicles.

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Online Market Monitoring

We provide you with comprehensive up‑to‑date information on the activities of importers on the market through our online market monitoring service.

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Lead management

We provide you with an overview of how your and your competitor's processes work when attending to customers on websites.

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What clients say about us

Contact us!

Do you have any questions? Would you like to conduct a project with us?
We are happy to help you.

Gabriela Dostálová

account manager

Baarova 1405/3a
140 00  Praha 4 - Michle

+420 721 443 610

gabriela.dostalova@marketvision.cz