Selected references:

Our Products

account_circle
Mystery Shopping

We evaluate customer service and offer recommendations.

track_changes
eCIM

We monitor the market comprehensively, every day.

loyalty
feedTRACK

We help you improve customer experience.

visibility
dMonitor

We monitor your competitor's direct communication.

phonelink_ring
Mystery Calling

We evaluate your telephone customer service.

memory
Process Mapping

We evaluate the effectiveness of your processes.

spellcheck
Sales Network Auditing

Our highly experienced team audits adherence to the established quality standards in your sales network.

Ready-Made Functional Solutions

Our effective and efficient marketing technologies help you rein in costs.

What are the benefits to you of cooperating with us?

We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.

Interest Rate Monitoring

We monitor for you real interest rates on the loan products of your competitors, enabling you to optimise the rates on your own products.

show_chart
Communication Monitoring

We provide you with an overview of the direct marketing activities of your competitors on the banking and non-banking markets and determine for you the offers they send to their clients.

arrow_forward
Competitive Intelligence

We provide you with comprehensive up‑to‑date information about all the activities of your competitors via our online market monitoring.

search
Campaign Monitoring

Our fast delivery of visuals enables you to follow your competitor's new campaigns and respond effectively.

share
Process Mapping

We assess your competitor's product‑subscription and customer‑service processes and offer recommendations on how to improve your own processes.

swap_horiz
Product Parameter Mapping

We map competitor product's parameters so you can quickly and effectively innovate, develop new products & services, meet market demand, and remain competitive.

tune
Retention Process Mapping

We assess your competitor's responses when they lose clients, their retention processes, and their last-ditch offers when trying to retain clients.

verified_user
Mystery Shopping

We identify the strong and weak points of your consultants at branches and offer you recommendations on how to improve service and increase sales.

account_circle

What clients say about us

Contact us!

Do you have any questions? Would you like to conduct a project with us?
We are happy to help you.

Pavel Šafránek

international business manager

Baarova 1405/3a
140 00  Praha 4 - Michle

+420 775 391 788

pavel.safranek@marketvision.cz