Selected references:

Our Products

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Mystery Shopping

We evaluate customer service and offer recommendations.

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feedTRACK

We help you improve customer experience.

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Competitions

We help you increase sales through mystery competitions.

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Pharmacy Network Audits

Our highly experienced team audits adherence to the established quality standards in your pharmacy network.

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Independent Studies

We conduct independent benchmark studies of numerous pharmaceutical providers, which are available for general purchase.

Ready-Made Functional Solutions

Our effective and efficient marketing technologies help you rein in costs.

What are the benefits to you of cooperating with us?

We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.

Project Parameters

We help you set the parameters and focus of your project and recommend a suitable approach when implementing Mystery Shopping in your network of pharmacies.

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Evaluation of Pharmacists

We identify the strong and weak points of your pharmacists at sales points and recommend measures to improve service and increase sales.

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Pharmacy Comparison

We compare for you the quality of service across individual pharmacies, offer recommendations, and show you how results improve over time.

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Dosage & Effects

We check for you whether pharmacists inform customers of the correct dosage, effects, etc., of each medicine sold.

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Real Customers

We determine for you how your pharmacists serve real customers with prescriptions at prescriptions-only counters.

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Communication Monitoring

We assess the direct marketing activities of your competitors on the pharmacy market and determine the offers they send to their clients.

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Upselling and Cross-Selling

We help you increase your upsales and cross-sales through competition concepts, which motivate staff and lead to increases in customer spending.

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Comparison with Competitors

We provide you with a sales-quality benchmark and compare your company with your direct competitors on the market.

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What clients say about us

Contact us!

Do you have any questions? Would you like to conduct a project with us?
We are happy to help you.

Jana Klusáčková

account manager

Baarova 1405/3a
140 00  Praha 4 - Michle

+420 702 077 098

jana.klusackova@marketvision.cz