You can’t improve what you don’t measure.
Our effective and efficient marketing technologies help you rein in costs.
Our unique platform for reporting Mystery Shopping results
Our mobile application for effective data collection
Our mobile app for effective audits
Our intelligent customer-experience management tool
We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.
We deliver qualitative and quantitative research, tracking studies, mystery shopping and customer experience measurement in pharmacies, clinics and other healthcare touchpoints.
We understand the specifics of the Czech and Slovak healthcare markets and tailor every project so that both the methodology and sample reflect the real environment and the client's objectives.
We help brands better understand prescription and over-the-counter markets - from patient journeys and brand health to prescribing habits and market potential.
We provide you with a sales-quality benchmark and compare your company with your direct competitors on the market.
We identify the strong and weak points of your pharmacists at sales points and recommend measures to improve service and increase sales.
We check for you whether pharmacists inform customers of the correct dosage, effects, etc., of each medicine sold.
We help you increase your upsales and cross-sales through competition concepts, which motivate staff and lead to increases in customer spending.
We compare for you the quality of service across individual pharmacies, offer recommendations, and show you how results improve over time.
"We have cooperated with Market Vision for a long time now. I really appreciate their proactive and professional approach to the Mystery Shopping process as a whole."
Do you have any questions? Would you like to conduct a project with us?We are happy to help you.
Pavel Šafránek
business & international development director
Baarova 1405/3a
140 00 Praha 4 - Michle
