Our unique platform for reporting Mystery Shopping results
- 01 Online tool
- 02 Simple, fast, and interactive
- 03 Media gallery and KPI monitoring
- 04 Results by country, region, and business unit
- 05 Compatible data
Our effective and efficient marketing technologies help you rein in costs.
We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.
We help you set the parameters and focus of your project and recommend a suitable approach when implementing Mystery Shopping in your network of pharmacies.
We identify the strong and weak points of your pharmacists at sales points and recommend measures to improve service and increase sales.
We compare for you the quality of service across individual pharmacies, offer recommendations, and show you how results improve over time.
We check for you whether pharmacists inform customers of the correct dosage, effects, etc., of each medicine sold.
We determine for you how your pharmacists serve real customers with prescriptions at prescriptions-only counters.
We assess the direct marketing activities of your competitors on the pharmacy market and determine the offers they send to their clients.
We help you increase your upsales and cross-sales through competition concepts, which motivate staff and lead to increases in customer spending.
We provide you with a sales-quality benchmark and compare your company with your direct competitors on the market.
"We have cooperated with Market Vision for a long time now. I really appreciate their proactive and professional approach to the Mystery Shopping process as a whole.