SPRINGreporting
Our unique platform for reporting Mystery Shopping results
- 01 Online tool
- 02 Simple, fast, and interactive
- 03 Media gallery and KPI monitoring
- 04 Results by country, region, and business unit
- 05 Compatible data
You can’t improve what you don’t measure.
We evaluate customer service and offer recommendations.
We monitor the market comprehensively, every day.
We help you improve customer experience.
We monitor your competitor's direct communication.
We evaluate your telephone customer service.
We evaluate the effectiveness of your processes.
Our highly experienced team audits adherence to the established quality standards in your sales network.
Our effective and efficient marketing technologies help you rein in costs.
Our unique platform for reporting Mystery Shopping results
Our mobile application for effective data collection
Our mobile app for effective audits
Our solution for comprehensive daily market monitoring
Our intelligent customer-experience management tool
Our direct marketing communication tool
We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.
We provide you with comprehensive up‑to‑date information about all the activities of your competitors via our online market monitoring.
We assess your competitor's product-subscription and customer-service processes and offer recommendations on how to improve your own processes.
We map competitor products' parameters so you can quickly and effectively innovate, develop new products & services, meet market demand, and remain competitive.
Our fast delivery of visuals enables you to follow your competitor's new campaigns and respond effectively.
We assess the direct marketing activities of your competitors on the insurance market and determine the offers they send to their clients.
We identify the strong and weak points of your consultants at branches and offer you recommendations on how to improve service and increase sales.
We monitor and analyse for you the prices of your competitor's products and their discounts, enabling you to optimise the prices of your own products and services.
Our Early News service provides you with instant detailed information about new products and campaigns on the market.
"With Market Vision, we have managed to implement regular market monitoring in our company and, in particular, launch systematic Mystery Shopping in all of the sales and information channels of our insurance company.
"In our cooperation with Market Vision, they were professionalism exemplified at every moment. They managed to prepare the project and launch it exactly according to the schedule we demanded, and they subsequently delivered the results in above-standard quality."
"The insurance market is very specific. Because this market has so many highly variable products, which are very difficult to compare, we cooperate with Market Vision. We see Market Vision as an expert in competitive intelligence and Mystery Shopping projects."
Do you have any questions? Would you like to conduct a project with us?We are happy to help you.
Martin Snížek
account director & data protection
Baarova 1405/3a
140 00 Praha 4 - Michle