Our unique platform for reporting Mystery Shopping results
- 01 Online tool
- 02 Simple, fast, and interactive
- 03 Media gallery and KPI monitoring
- 04 Results by country, region, and business unit
- 05 Compatible data
Our effective and efficient marketing technologies help you rein in costs.
We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.
We determine for you how your customers feel when they leave your retail stores.
We monitor customer experience related to your products and services and identify your strong and weak points.
We provide you with an audio recording of the entire visit – real dialogue between the customer and the salesperson.
We determine how your sales personnel communicate with foreign customers and whether their approaches differ from those used with local customers.
We help you set the parameters and focus of your project and recommend a suitable approach when implementing Mystery Shopping in your chain.
We compare your customer service with that of your competitors, providing insight into their CX methods, supported by customers' subjective opinions.
„It’s been more than 2 years that Market Vision conduct visits and we are more than satisfied with their work quality. the contact is easy and professional.“