Our unique platform for reporting Mystery Shopping results
- 01 Online tool
- 02 Simple, fast, and interactive
- 03 Media gallery and KPI monitoring
- 04 Results by country, region, and business unit
- 05 Compatible data
Our effective and efficient marketing technologies help you rein in costs.
We offer expertise, long-term experience, high-quality outputs, and industry-specific recommendations and next steps.
We assess your salespersons' customer service in your stores, identify their strong and weak points, and offer recommendations on how to improve.
We get your employees involved, the key to good customer care & sales, letting them speak and help adjust processes to make their work more effective.
We help you set the parameters and focus of your project and recommend a suitable approach when implementing Mystery Shopping in your retail sales network.
We help you develop effective sales standards and sales training for your entire retail network.
Our fast delivery of visuals enables you to follow the new campaigns of your competitors and respond to them effectively.
We provide you with a sales-quality benchmark and compare your company with your direct competitors on the market.
We help you to increase your upsales and cross-sales through competition concepts, which motivate staff and lead to increases in customer spending.
We compare for you the quality of service across individual retail stores and show you how results improve over time.
We monitor customer experience related to your products and services and identify your strong and weak points.
We assess the direct marketing activities of your competitors on the retail market and determine the offers they send to their clients.
"Last year, we cooperated with Market Vision Ltd. on a Mystery Shopping project in retail stores.
"Since 2009, Market Vision has realised regular Mystery Shopping projects for us, through which we obtain feedback on specific sellers and suggestions on how to develop our customer service.